If you notice an item is left behind please contact and try to return the item to the User.
Or please let us know by sharing the details on Dispute tab under History.
We’ll help you connect with the rider so that the two of you can arrange a mutually convenient time and place for a return. In the next 48 hours, the rider may reach out to you directly to recover the lost item.
In the meantime, please keep the item safe.
In the future, it’s helpful to remind riders to take all their belongings as they exit your vehicle.
NOTE: By providing us permission to share your number, you understand that Rider App will share this exact phone number with your rider for this trip and the rider may then contact you directly through your phone. Your rider will then have this number indefinitely and/or as long as they choose to retain it.